Terms of service.
Clear expectations for our website, marketing projects, invoicing and professional services.
Effective date: October 28, 2026. These terms apply to the general-use website of Marca Makers LLC (operating as Marka Makers). For questions, contact info@markamakers.com.
1. What we do
Marka Makers is a digital marketing agency providing services such as strategy, creative and video, social media, SEO and content, advertising, lead generation, CRM workflows, automation and related consulting. Our public services page is descriptive; the services are sold through custom written proposals or invoices, not at a single publicly advertised price. No physical goods are sold or shipped through this website.
2. Individual statements of work govern client projects
A signed proposal, statement of work (“SOW”), order form or client agreement states the specific services, deliverables, milestones, timelines, fees and parties to an engagement. When a signed agreement conflicts with the general information on this website, the signed agreement controls to the extent permitted by law.
3. Estimates, scope changes and client approvals
Pricing and timelines are provided for specific scopes and may change if the scope, inputs or requirements change. We will seek written agreement on material additional work or fees. Clients are responsible for providing accurate information, approved creative assets, necessary account access and timely feedback.
4. Billing and payment
Invoices should identify Marca Makers LLC, the agreed service description, currency, amount due and due date. Only use checkout links or payment instructions you have verified. Payments are handled by approved third-party providers; their terms and security requirements may apply. Any deposits, recurring fees, late-payment treatment, advertising budgets or other payment arrangements must be specified in the signed agreement or invoice. We do not collect or store full card details on the Marka Makers website.
5. Service delivery and fulfillment
Our services are customized digital and professional services, not physical goods; no physical shipping is offered. Deliverables may be provided by email, through shared project folders, client-owned marketing platforms, or virtual strategy meetings, as specified in the signed scope. Project schedules, approval checkpoints, revisions and any recurring engagement terms must be set out in the applicable agreement. Read our Service Delivery & Billing page for a general overview.
6. Advertising budgets and third-party fees
Media spend, platform charges, licensed software, stock media, outside production and vendor costs are separate from our service fees unless a written scope states otherwise. Third-party platforms control their billing, account reviews, policy enforcement and refunds.
7. Results, projections and professional judgment
We aim to provide careful strategy and agreed deliverables. Marketing outcomes depend on external factors including budgets, competition, market conditions, customer demand, platforms and the client's own processes. Historical case studies, presentations and forecasts are illustrative and are not guarantees of leads, sales, search rankings or financial performance.
8. Intellectual property and portfolio work
Unless the signed agreement provides otherwise, clients retain ownership of materials they supply, and the ownership and licensing of creative deliverables and underlying work product are determined by the applicable project agreement. The Marka Makers name, graphics, page content and branding may not be reused without permission. We may display past work only where permitted by contract, client authorization and applicable law.
9. Confidentiality and privacy
Each party must honor confidentiality commitments in its project agreement. Please avoid submitting passwords, confidential customer data, account credentials or payment-card details through public inquiry messages. Our Privacy Policy explains the current website data practices.
10. Acceptable website use
You agree not to misuse the site, impersonate others, interfere with security, distribute malicious software or attempt unauthorized access to site systems. Links to third parties are provided for convenience; we do not control their content.
11. Availability, disclaimers and liability
We take reasonable care to keep site information accurate, but site content may change and may contain errors or interruptions. To the extent permitted by applicable law, website content is provided for informational purposes without warranties regarding uninterrupted availability, and any limitations of liability for contracted work are governed by the signed agreement. Nothing in these terms limits rights that cannot lawfully be excluded.
12. Disputes and governing agreement
Questions about invoices or work should first be addressed in writing so both parties can review the relevant records. Any governing-law, venue, mediation or arbitration provisions applicable to a client engagement are those stated in the signed agreement; this general website notice does not invent a state or jurisdiction.
13. Contact
Contact info@markamakers.com about the website, our services or your project agreement. Review our Refunds & Cancellations page before paying.